0303 003 11 11
Call our safeguarding team and get help, advice and guidance.
People often have lots of questions, about what to do in a particular situation, when to take action, and who to report issues to. Our helpline is somewhere you can call, anonymously if you wish, to get advice and guidance on these issues and anything relating to safeguarding policy, procedure and practice.
It’s staffed by our team of caring and experienced professionals Mon-Fri, 9am5pm, with an out of hours emergency service for urgent calls.
People that call our helpline, get advice and support about a range of concerns, including:
Year on year, the number of calls is increasing and we're helping to protect more people. So, whatever the issue, give us a call. You'll always be listened to, and if we can't help, we'll point you in the direction of someone who can. At the end of a call, we will email you a copy of the advice we have given (if you supply an email address). This can be kept as a record and stored securely. All advice given by our helpline is quality assured and checked for accuracy.
In an emergency (especially if someone is in immediate danger of harm) you should always call 999 and ask for the police.
When calling the helpline we may ask you some or all of the questions below to help us give you the right advice. Having relevant information to hand will help us give you the advice you need quicker:
Get help, resources and advice that are right for your organisation from people who care and understand, plus get discounts on selected products and services along with all the benefits of being part of a supportive community of thousands of organisations nationwide.Find out more