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Making a referral

If you have safeguarding concern about anyone in your community, you need to share this with your Safeguarding Lead. If the concern involves a baby, child, young person or adult at risk, your Safeguarding Lead may need to formally pass the concern on to safeguarding professionals who have the responsibility and expertise to take action.

This is sometimes called ‘making a referral’.

Throughout the UK, the names of these statutory agencies and their particular processes and duties vary, but there are some common themes:

  • Teams are regional, so you can find the team for your area by searching ‘report a safeguarding concern for a child / adult + your location’ or similar.
  • There will likely be a different team for children and for adults.
  • Teams can often provide early support to prevent harm before the concern reaches the stage of mandatory safeguarding intervention. In Wales, there is a legal requirement for Local Authorities to provide this. Many initial referrals from charities, churches and community groups will be at this level.
  • All teams have thresholds for when they have a legal duty to act to safeguard a child or adult at risk.
  • When a safeguarding concern relates to an adult at risk, their wishes, feelings and mental capacity must be taken into account, and people should be supported to make their own decisions and encouraged to give informed consent when possible.
  • Safeguarding professionals need Faith/Community organisations to refer safeguarding concerns promptly so they can act to protect vulnerable people and prevent harm and abuse.

Page last updated: 20 November 2025