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Standard Terms of Service

Terms of Service



Unless stated otherwise, time is not of the essence of any date or period specified in these Terms.

No set-off:

All payments by the Client will be made without set-off or counterclaim, free and clear of and without deduction for any tax, levy, duty, charge, or withholdings of any kind now or in the future, imposed in any jurisdiction unless a party is compelled by law to deduct or withhold any such amounts, in which case it will pay to the other such additional amount as will ensure that the other is paid the full amount it would have received but for such deduction or withholding.


The parties are independent businesses and not principal and agent, partners, or employer and employee.


If any part of these Terms are found by a court, tribunal or other administrative body of competent jurisdiction to be unenforceable or invalid for any reason, that provision is to be severed from the Terms and the remaining provisions of the Terms will otherwise remain in full force.


Notices under the Contract will be in writing and sent to the persons and addresses set out in the Schedule of Services. They may be given, and will be deemed received:

  • by first-class post: two Business Days after posting;
  • by airmail: seven Business Days after posting;
  • by hand: on delivery; and
  • by facsimile: on receipt of a successful transmission report from the correct number,


No delay, act or omission by either party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

Rights of Third Parties:

The Contract is not enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise.


Where there is a conflict between the terms of a Schedule of Services and these Terms, the terms of the Schedule of Services shall prevail.

Entire Agreement:

The Contract constitutes the entire agreement between the parties in relation to its subject matter. No other terms apply.


The Contract will bind and benefit each party’s successors and personal representatives.


Complaints and disputes in the first instance shall be dealt with under the Supplier’s complaints procedure as from time to time posted on its website. If the resolution is not achieved after completion of that process sub-clauses 13.12.2 may be invoked.

Governing Law and Jurisdiction:

  • The Contract will be governed by the law of England and Wales.
  • Disputes will be submitted to the exclusive jurisdiction of the courts of England and Wales.


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