Manual ID checking process

2. Finding the application

• The Lead Recruiter (and those with full access) should click on Awaiting Verification on the Dashboard screen. ID Checkers will arrive on this screen upon login.
• Click on an applicant’s reference number in the Our Ref column displayed in green to open up the application.
• You will see at least two tabs at the top of the application - Overview and Application.
• The applicant’s full personal detail can be viewed by clicking on the Application tab. This must be used to verify the ID given by the applicant - remember to carefully check names, addresses, previous names and date of birth against all ID.
• At the top of the application, it shows what sections have been completed. It will say in red incomplete if the section has not been completed for either Section Y (for Enhanced applications) or ID verification. If there is a date listed against them it means these sections have been completed.

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For any questions relating to our DBS system call our Disclosure Helpline, Mon-Fri, 9am-5pm on 0303 003 1111.