Manual ID checking process

In this section:

1. Verifying the applicants identity
2. Finding the application
3. Entering the ID Documents (manual process)

1. Verifying the applicants identity

When the applicant has completed their online Disclosure Application Form, they must then show you their identity documentation for you to review. This should be original documents only (not copies) and in person (not via a video/conference call).

When checking the applicant's documents you should have their online application form open in front of you, so that you can compare the information from their documents against the information they have entered on their application form. If this isn't possible for whatever reason, you should take copies of the documents and compare them as soon as you are able to.

The accuracy of the ID checking and address validation process is crucial to the effectiveness of the disclosure process and directly impacts on the integrity of the disclosure result. A poor or inaccurate ID check will result in a worthless disclosure being issued.

You MUST:

• Only accept valid original documentation.
• See at least one document in the applicant’s current name.
• See at least one document which confirms the applicant’s date of birth.
• See at least one document to confirm the applicant’s current address.
• Ask for photographic identity where possible (e.g. passport, photo driving licence, etc.)
• See relevant documentation to validate a name change (e.g. a marriage certificate/deed poll/civil partnership certificate/divorce decree absolute or civil partnership dissolution certificate).

You MUST NOT:

• Check ID for yourself or an applicant related to you (ask another recruiter for your organisation to do this).
• Accept photocopies of any identification documents.
• Accept documents which don't meet the ID checking rules (e.g. a utility bill that is more than three months old, or an out of date passport).
• Accept documentation printed from the internet e.g. online bank statements.
• Accept the foreign equivalent of an identity document if that document is listed as ‘UK’ on the list of valid identity documents.

You should cross match all identity and proof of address documents with the information provided on the disclosure application form and any other information you have been provided with as part of the recruitment process such as their CV (name, previous names, date and place of birth, address etc.), and compare any photo ID against the applicant's likeness.

This can highlight if important information has not been given e.g. if the applicant’s CV shows that they have worked in Liverpool in the last five years but the application form only shows London addresses, you may wish to question the applicant further about this.

If the applicant is unable to provide proof of a name change, then the DBS state that you must have a probing discussion to ascertain why they are unable to show this evidence.

Further information and advice around checking ID can be found at: gov.uk/publications/dbs-identity-checking-guidelines.

For any questions relating to our DBS system call our Disclosure Helpline, Mon-Fri, 9am-5pm on 0303 003 1111.